Seasonal FRANK Wine Club
We’ll send you a curated selection of new wines each month, exclusively selected by the FRANK team.
Pause or cancel anytime. Your card will be charged automatically each month.
**All orders shipped via UPS to US States where allowed by law**
*ALL shipments require a signature by an adult of legal drinking age
*If no one is typically present during the day, please send the delivery to your office or other location where someone will be present to sign.
FRANK is offering wine club subscriptions on a first come, first served basis. Each box is curated monthly based on the availability of the wines and the seasonal ingredients we expect you’ll be cooking with. Some of these bottles will be hard to find wines, great values, old favorites, or exciting new small producers that we’ve recently discovered! Sign up to adventure through the wide world of wine with Chef Frank McClelland and his team!
Where can I view my subscription details?
You can view your subscription and account details on your My Account dashboard.
Will I receive this month’s FRANK Wine Club box?
In order to receive this month’s FRANK Wine Club box, orders must be placed on or before the 10th of the current month by 11:59 pm EST. Any order made after the 10th of the current month will receive their FRANK Wine Club box on the 15th of the following month.
What if I need to update my shipping address after purchase?
If you need to update your address for the current order please contact us at email@example.com If you just wish to change it before your next delivery, you can update your address in your own account under My Account > Subscriptions and click ‘View’ on your subscription. Updating the shipping address must be changed on or before the 10th of the month at 11:59 pm EST. Deliveries are shipped out on the 15th of each month.
Can I upgrade my subscription?
Yes, you can upgrade at any time to the subscription tier above. It will be prorated immediately. We ask that you upgrade on or before the 10th of the month if you wish to receive an upgraded order for the current month. This can be done under My Account > Subscriptions. Click ‘View’ on the subscription you’d like to upgrade and click the ‘Upgrade’ button.
Can I cancel my subscription?
Yes, as long as you cancel your subscription before the next billing date. The next billing date is both visible in your My Account > Subscriptions dashboard and can be seen in the reminder emails sent 3, 2, and 1 days before the renewal is due.
Can I get a refund?
At this time refunds are not possible, but if you are not satisfied with your subscription you can cancel the subscription anytime before the next billing date in your My Account > Subscriptions dashboard.